The Salesforce Development Manager leads activities of IT personnel responsible for the design, development, implementation, integration, and maintenance of Salesforce and related systems. You will direct the day-to-day operations and be responsible to provide guidance and leadership to the team as they lead multiple projects/activities and provide service to various business units. This position will consult with business staff to develop an understanding of the varied and complex business needs supported by responsible systems and determine how changing business needs will affect these systems. Will look at Lead Salesforce Developers. Must have experience managing people with setting goals, writing/giving performance reviews, and performance management of resources, mentoring/coaching of resources. Experience with budgets, reviewing vendor SOW/proposals, managing 3rd party vendors is a plus.

Job Responsibilities

• Lead a team of Information Technology professionals that are responsible for the development, implementation, and maintenance of business applications systems
• Provide guidance and leadership to the team as they lead multiple projects and provide service to internal business customers on a timely manner
• Communicate with various Information Technology teams and business unit management to keep everyone up to date on the status of all activities thus ensuring that the business specifications are met and delivered on time
• Provide technical, strategic, and tactical consultation to internal business customers
• Ensure compliance with applicable federal, state, and local laws and regulations
• Prepares time and cost estimates
• Reviews and evaluates work and prepares performance reports
• Consults with IT teams to coordinate activities
• Works with third party vendors that provide both customer and internally facing applications and services
• Ensures software release quality and that customer expectations and milestones are met, provides options/workarounds when issues are encountered; escalates when required
• Adheres to all SDLC requirements, PMO standards, and incident management processes and procedures

• Bachelor’s degree in computer science, Business Administration, or related field plus 7 years of experience (as described below) is preferred – OR - 10 years of comparable work experience
• 7+ years of experience developing Salesforce Applications
• 5+ years of leading application development or maintenance programs
• 3+ years leading Information Technology professionals
• OmniStudio/Vlocity and/or Insurance Industry experience is a plus
• Salesforce Application Development Certifications are preferred
• Prior functional experience as a software developer, business analyst, and/or project manager
• Exhibits strong experience with DevOps process including git, branching strategies, deployments
• Strong understanding of technology and business process
• Ability in interpreting customer business needs and translating them into application and operational requirements
• Strong proficiency with both Agile and Waterfall/SDLC methodologies
• Ability to deliver presentations of complex information to a variety of audiences
• Able to plan requests, project charters and provide updates for managers, directors, and executives

H.W. Kaufman Group is a powerful global network of companies dedicated to shaping the future of insurance. With thousands of dedicated professionals across an extensive network of over 60 offices around the world, we lead by offering innovative solutions that are at the forefront of the industry. We are privately owned and thus free from the influence of Wall Street. This allows us the ability to adapt to constantly fluctuating market conditions. From brokerage, underwriting, and real estate to claims, loss control and risk management services, our depth of services is unrivaled.

Equal Opportunity Employer  

The H.W. Kaufman Group of companies is an equal opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, pregnancy, sexual orientation, genetic information or any other status or condition protected by the laws or regulations in the locations where we operate.

In addition, Kaufman will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.