• Working as a Third-Party Administrator directing field adjusters in the investigation, analysis, and direct oversight of nationwide liability claims
• There will also be the opportunity to expand responsibilities into other lines of business such as first party property and inland marine claims, experience in these lines of business is an asset, though not required
• Promptly communicate with Lloyd’s of London brokers and underwriting and claims personnel of other Carrier clients to provide outstanding customer service and results.
• Promptly communicate with insureds, claimants, retail agents, general agents, independent adjusters and attorneys as necessary. Strategize and take action to obtain best possible results for claims.
• Must be able to review insurance policy coverage, and prepare reservation of rights or declination letters when appropriate.
• Be an organized, effective communicator, and possess excellent analytical, writing, negotiation, and follow-up skills.
• Prepare proposed expense and loss reserve/settlement reports that exceed authority for submission to insurers and Lloyd’s Managing Agents.

• Post-secondary education
• Ideally at least 5 years of liability claims experience, experience in other lines is an asset, though not required
• Ability to read, understand, and apply policy terms
• Insurance designations and commitment to ongoing insurance education preferred
• Exemplary customer service
• Ability to accurately handle a full case load in a fast-paced environment
• Outstanding organizational skills and maintenance of diary system
• Competence in using MS Word, MS Excel, MS Outlook and the ability to learn new IT applications such as carrier or TPA systems

Kaufman Claims is a subsidiary of the H.W. Kaufman Group. Our family of companies comprises a vast network of over 50 offices across the globe. From brokerage, underwriting, premium financing and real estate to claims and loss control, together we are shaping the future of insurance.