• Assist in day-to-day operation of the office and help to improve company procedures
• Support the Managing Director in various functions as needed
• Welcome on-site visitors in a friendly and positive manner
• Create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety
• Participate in process improvement initiatives and other projects as assigned
• Keeps management informed by reviewing and analyzing special reports, summarizing information; identifying trends
• Handle general aspects of marketing for the office including training and conventions
• Follow office workflow procedures to ensure maximum efficiency
• Assist in the onboarding process for new hires
• Maintain files and records with effective filing systems
• Support other teams with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings etc.)
• Address employees queries regarding office management issues (e.g. stationery, Hardware and travel arrangements)
• Plan in-house or off-site activities, like parties, celebrations and conferences
• Review and handle all incoming and outgoing mail
• Accounting contact – Assist the office with reports, collections, and discrepancies.

• Bachelor’s degree in business (or related field) and/or equivalent combination of experience and education
• Minimum of 2 years relevant work experience preferred
• Advanced user of Microsoft Office suite, particularly Excel
• Requires excellent analytical ability, attention to detail, and proven ability to work independently and in a team
• Must be self-motivated with the initiative to take on a variety of tasks
• Ability to apply analytical skills, creative problem solving, and conflict resolution to daily tasks
• Strategic mindset with ability to provide deliverables and build strong partnerships with key cross functional leadership
• Must be adaptable and be able to quickly jump from one project to another

Compensation Package:

• Health benefits & 401K with employer match
• Paid vacation, sick time, and holidays
• Flexible and hybrid work options
• Employer paid professional development, including continuing education courses, designations, certification, and licenses
• Opportunities for career advancement

Burns & Wilcox is the nation’s largest independent wholesale insurance broker and underwriting manager. In 1969, the late Herbert W. Kaufman recognized an opportunity to fill a void in the industry by establishing Burns & Wilcox as a wholesale brokerage and underwriting organization that would provide brokers and agents with unique access to a variety of insurance markets and help place their specialty risks. Today under the leadership of Mr. Kaufman’s son, Alan Jay Kaufman, that entrepreneurial spirit is thriving as Burns & Wilcox offers comprehensive solutions for retail insurance agents of all sizes, from the large alphabet houses to the more than 30,000 brokers and agent partners worldwide. 

Equal Opportunity Employer

The H.W. Kaufman Group of companies is an equal opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, sexual orientation, genetic information or any other status or condition protected by the laws or regulations in the locations where we operate.