We are seeking a dedicated and focused underwriting assistant to work closely with our underwriting experts to deliver high quality service to our clients. This role supports our Marine & Energy Underwriting Team.

The Ideal Candidate 

You’re organized and a master multi-tasker. You pay attention to details and can effectively manage your time and priorities in a fast-paced environment. 

You take initiative. You don’t wait until you are told what to do. You anticipate project needs and can roll up your sleeves to get the job done. 

You’re a team-player. Our organization collaborative atmosphere where supporting each other is critical for success. 

You’re professional and customer service focused. You put the needs of your internal and external clients first and take pride in your work and reputation. 

Client Service: Representing the Brand 

• Provide clients with exemplary customer service  
• Maintain relationships with clients and carriers and serve as a point of contact 
• Service insurance policies by answering questions or requests from clients and carriers 
• Communicate with brokers, and carriers to troubleshoot issues and follow up on accounts 
• Handle accounting or payment issues 
• Upload claims data and pull claims reports
• Work with internal team members for ad-hoc underwriting projects and requests 

Underwriting: Processing New Business & Renewals 

• Process new business and renewal submissions within all systems in a timely manner 
• Correctly classify submissions and renewals (which carriers to choose, if it is a declined class, if rate is not competitive) 
• Choose the right wording to form policy documents 
• Stay up to date on renewal book – send notices and quotes on time (solicit renewals) 
• Complete in-house rating worksheets for binding contracts accurately (Binding) 
• Follow all audit requirements for files (e.g. all subjectivities collected, all missing information received, u/w file notes, etc.) 
• Attend all relevant internal training sessions for contracts, new products, skills 

• Bachelor’s degree or equivalent combination of education and work experience 
• 2+ years of insurance administration experience in underwriting and/or brokerage support with excess & surplus lines preferred 
• Proven organization skills and ability with a strong attention to detail 
• Interest in continued education and professional development to obtain full underwriting authority 

Compensation Package 

• Competitive base compensation and incentive bonus plan  
• Health benefits  
• Employer matched 401K 
• Employer paid continuing education courses, designations and licensing  
• Many opportunities for career advancement  

Founded in 1905, RB Jones is a leader in providing specialty risk coverage solutions to brokers, agents and wholesalers, including: Commercial Marine, Excess Energy, Commercial Property, Professional Liability, Specialty General Liability, Commercial Umbrella/Excess Liability and other unique products. RB Jones is a subsidiary of the H.W. Kaufman Group. No other specialty insurance organization can match the unique ability of the H.W. Kaufman Group to broker, write, insure and finance the most highly specialized risks in the world. 

Equal Opportunity Employer

The H.W. Kaufman Group of companies is an equal opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, sexual orientation, genetic information or any other status or condition protected by the laws or regulations in the locations where we operate.