H.W. Kaufman Group

IT Summer Internship

Location US-MI-Farmington Hills
Category
Information Technology
Job Type
Intern
Company
H.W. Kaufman Group
ID
2020-4952

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Responsibilities

At H.W. Kaufman Group we are looking for passionate professionals with all levels of experience.  The IT Interns will provide technical assistance to computer end users in a call center environment. They will be working alongside a team of IT Support Analysts who answer questions or resolve technical problems for clients via telephone and email. The team also provides assistance concerning the use of computer software, including but not limited to business systems, reporting, printing, connectivity, productivity applications, and operating systems.

Overall, the IT interns will be developing skills in productivity application support, documenting resolutions, and identifying trends for future prevention. Additionally, the interns will be meeting and collaborating with other interns as well as senior leadership weekly.

 

REQUIREMENTS:

  • Currently enrolled as an undergraduate at an accredited university with an emphasis in Computer Science, Information Technology, or Information Science. Must be Junior or Senior standing.
  • Maintains strong academic success (minimum overall GPA of 3.40)
  • Solid technical proficiency including knowledge of Microsoft Office applications (i.e. Word, Excel, PowerPoint)

Qualifications

  • Think analytically to respond to complex inquiries and make timely decisions
  • Action orientated and successful at prioritizing multiple tasks
  • Professional demeanor with superior communication and presentation skills
  • Able to work independently and also in a team environment, with a high degree of initiative, poise, and confidentiality
  • Intellectually curious

This is a paid internship opportunity.

About Our Company

The H.W. Kaufman Group is a global, forward-thinking specialty insurance organization that includes 15 companies with more than 2,000 professionals at 60 offices across the U.S., Canada and UK. With an ever-broadening group of companies in our portfolio, there is simply not a more unique professional experience in the specialty insurance business than joining one of the H.W. Kaufman Group organizations. 

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